Shipping policy

Welcome to Bakseez! We are committed to providing you with an excellent shopping experience. Please review our shipping policy to understand how we handle shipping, delivery times, and related concerns.

Order Processing

  • Processing Time: Orders are typically processed within 2-5 business days (Monday-Friday) after purchase. Custom products may require an additional 3-5 business days for processing.
  • Order Confirmation: You will receive an order confirmation email once your order has been processed and shipped.

Shipping Times and Costs

  • Standard Shipping: Delivery typically takes 10-20 business days from the date of shipment. This service is free on all orders over $50. A flat rate of $5 applies to orders below this amount.
  • Expedited Shipping: Delivery typically takes 5-10 business days from the date of shipment. The cost for expedited shipping will be calculated at checkout.

Tracking Information

  • Tracking Number: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the shipping carrier’s website.
  • Tracking Updates: Please allow 24-48 hours for tracking information to update.

Shipping Issues

  • Lost or Stolen Packages: We are not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
  • Incorrect Address: If you provide an incorrect address and the package is returned to us, you will be responsible for the re-shipment cost.

Delays and Changes

  • Shipping Delays: Shipping times may vary due to high demand, holidays, or unforeseen circumstances. We appreciate your patience.
  • Order Changes: If you need to change or cancel your order, please contact us within 24 hours of placing your order at Contact@bakseez.com. We will do our best to accommodate your request.

Contact Us

If you have any questions or need further assistance, please contact our customer support team:

  • Email: contact@bakseez.com

Thank you for shopping with Bakseez! We appreciate your business and are committed to providing you with the best service possible.